The worldwide IT outsourcing (ITO) market is predicted to reach US$288 billion in 2013, a 2.8 percent increase from 2012, according to Gartner. Compared with Gartner’s previous forecast, nearly all ITO segments are now forecasted to grow more slowly this year.
Gartner’s forecast includes slight upward revisions for both custom application outsourcing and infrastructure utility services (IUS) for 2014 through 2017. Although software as a service (SaaS) impacts the ITO market, it is forecasted as part of the software market, rather than as part of the ITO market.
“We continue to see overall market growth being constrained by near-term market factors, such as evolving ITO delivery models, economic, political and labor conditions, and service provider financial performance,” said Bryan Britz, Research Vice President at Gartner. “Mature Asia/Pacific and Western Europe are the regions where the outlook is most tempered, partly due to currency but also reflective of our view that 2013 is likely to be similar to 2012 in these regions.”