
Genesys and Adobe are partnering to help organisations break down data siloes between marketing, commerce, sales and service departments.

Genesys and Adobe are partnering to help organisations break down data siloes between marketing, commerce, sales and service departments.

Genesys Cloud has been fully integrated with Microsoft Teams to give users a more connected, intuitive and productive experience. The move enables call centre agents to collaborate with employees using Teams to resolve customer issues faster and deliver better service.