One New Zealand has chosen Nokia’s autonomous networks solutions to advance its network autonomy and AI-native operations.

Under the expanded partnership, One New Zealand will deploy two Nokia products, Assurance Centre and the Autonomous Networks Data Suite. Nokia will also provide R&D co-creation and consulting services. Together, they will enable the operator to share a trusted data base which will allow it to identify network issues early and act before customers become aware.

“The ambition for autonomous networks is no longer simply to automate more tasks. It is to enable networks to sense changing conditions, make trusted decisions and act at machine speed,” said Shkumbin Hamiti, Senior Vice President of Autonomous Network at Nokia.

This partnership builds on Nokia’s Unified Inventory and Nokia Orchestration Center One New Zealand deployed in 2025. The new tools form a single framework and back the company’s move toward TM Forum Level 3 and Level 4 autonomous network capabilities.

“Building greater autonomy into our network is a journey, and this agreement represents the next step in the transformation we have already started,” said Sharina Nisha, CTO at One New Zealand.

Nokia calls its approach “glass-box”. In this system, operations teams are able to monitor system functionality, decision-making processes and action governance. On-premise options and open interfaces provide One New Zealand to develop its own AI and automation use cases with its own data, models and operating environment remains under its control.

Operations teams can monitor system functionality, decision-making processes and action governance. Open interfaces and on-premises options enable One New Zealand to develop its own AI and automation use cases with its data, models and operating environment remaining under its control.

The operator is also undertaking other automation projects. In March 2025 Ericsson announced a five-year agreement to replace legacy core solutions with a cloud-native 5G core. In March 2026, Google Cloud stated that One New Zealand is deploying a Core Network VoLTE agent to manage voice quality.


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