Tag: Gartner

Gartner acquires Q&A platform

Gartner has acquired Senexx, a cloud-based question and answer platform that identifies and manages expertise within organisations. It will leverage Senexx’s proven expertise to significantly enhance its web search capability and augment its content recommendation engine and […]

Worldwide PC shipment dips 1.7% in Q1

GartnerGlobal PC shipment dipped 1.7 percent to 76.6 million units Q1, compared to the same period last year, according to  apreliminary results by Gartner.

“The end of XP support by Microsoft on April 8 has played a role in the easing decline of PC shipments,” said Mikako Kitagawa, Principal Analyst of Gartner. “All regions indicated a positive effect since the end of XP support stimulated the PC refresh of XP systems. Professional desktops, in particular, showed strength in the quarter. Among key countries, Japan was greatly affected by the end of XP support, registering a 35 percent year-over-year increase in PC shipments. The growth was also boosted by sales tax change. We expect the impact of XP migration worldwide to continue throughout 2014.”

“While the PC market remains weak, it is showing signs of improvement compared to last year. The PC professional market generally improved in regions such as EMEA. The US saw the gradual recovery of PC spending as the impact of tablets faded.” said Kitagawa.

Gartner: Gamification driving digital business

GartnerGamification has become an essential part of any digital business strategy as a way of digitally motivating people and overcoming barriers of scale, time, distance, connectedness, and cost, according to Gartner. Digital business leaders are using gamification to add value to the product offer, to increase employee engagement and to drive crowdsourced innovation.

Gamification has tremendous potential, but right now most organizations aren’t getting it right. The road to gamification success is full of pitfalls, and many companies don’t understand how critical player motivation is to success.

In the newly-launched book Gamify — How Gamification Motivates People to Do Extraordinary Things, Brian Burke, Research Vice President of Gartner, explains how to design an experience that touches people on an emotional, rather than transactional, level and motivates them to achieve their goals.

Worldwide PC, tablet, ultramobile, and mobile phone shipment to grow 7.6% this year

GartnerGlobal shipment of devices (PCs, tablets, ultramobiles, and mobile phones) are projected to reach 2.5 billion units in 2014, a 7.6 percent increase from 2013, according to Gartner.

Among the operating system (OS) market, Android is on pace to surpass one billion users across all devices in 2014. By 2017, more than 75 percent of Android’s volumes will come from emerging markets.

“The device market continues to evolve, with buyers deciding which combination of devices is required to meet their wants and needs. Mobile phones are a must have and will continue to grow but at a slower pace, with opportunities moving away from the top-end premium devices to mid-end basic products,” said Ranjit Atwal, Research Director at Gartner. “Meanwhile users continue to move away from the traditional PC (notebooks and desk-based) as it becomes more of a shared content creation tool, while the greater flexibility of tablets, hybrids and lighter notebooks address users’ increasingly different demands.”

Gartner: 26b Internet of Things units by 2020

GartnerThe Internet of Things (IoT), which excludes PCs, tablets and smartphones, will grow to 26 billion units installed in 2020, representing an almost 30-fold increase from 0.9 billion in 2009, according to Gartner.

Gartner said that IoT product and service suppliers will generate incremental revenue exceeding US$300 billion, mostly in services, in 2020. It will result in US$1.9 trillion in global economic value-add through sales into diverse end markets.  The verticals that are leading its adoption are manufacturing (15 percent), healthcare (15 percent) and insurance (11 percent).

IoT is the network of physical objects that contain embedded technology to communicate and sense or interact with their internal states or the external environment.

Red Bull builds global B2B portal with hybris

Red BullRed Bull has implemented a new global B2B order management portal based on the hybris B2B Commerce solution. Known as the SOET 2.0 Solution, the portal provides a highly flexible solution for quick and easy order entry for global retailers and distributors placing orders with the beverage brand across multiple channels.

Launched in March, the global roll-out was completed in June  and 79 countries are now using Red Bull’s order management portal utilizing hybris’ B2B Commerce solution.

Founded by Dietrich Mateschitz in the mid-1980s and inspired by functional drinks from the Far East, Red Bull is currently available in more than 165 countries.

Your smartphone will be smarter than you by 2017

GartnerIn four years’ time, your smartphone may be smarter than you. It will be able to predict your next move, next purchase or interpret actions based on what it knows, according to Gartner. This insight will be performed based on an individual’s data gathered using cognizant computing — the next step in personal cloud computing.

“Mobile phones have turned into smartphones thanks to two things: technology and apps,” Carolina Milanesi, Research Vice President of Gartner. “Technology has added features such as cameras, locations and sensors, while apps have connected those to an array of functions that, for the most part, add and improve our day to day life from a social, knowledge, entertainment and productivity point of view.” 

What smartphones can do through apps has improved and broadened thanks to the personal cloud. “We assume that apps will acquire knowledge over time and get better with improved predictions of what users need and want, with data collection and response happening in real-time,” she added.

Target: Silver surfers

GartnerThe Baby Boomer generation is unlike any other. More technologically advanced, savvy and adaptable, they have been blessed with a slew of technologies and are not afraid to use them — for work and play.

Such is their influence that Gartner has note that silver surfers represent a more important technology market than Generation X and Generation Y.

Gartner Vice President and Fellow David Furlonger pointed out that with an aging population in many mature and emerging markets, technologists, designers and marketers must refocus to seize this crucial opportunity.

Global video game market to reach US$93b

GartnerThe worldwide video game marketplace, which includes video game console hardware and software, online, mobile and PC games, will reach US$93 billion in 2013, up from $79 billion in 2012, according to Gartner.

Driven by strong mobile gaming and video game console and software sales, the market is forecast to hit US$111 billion by 2015.

Mobile games are the fastest-growing segment of the market, with revenue set to nearly double between 2013 and 2015 from US$13.2 billion to US$22 billion.

Cloud Computing to account for most of IT budget by 2016

GartnerCloud computing adoption is growing and will form the bulk of new IT spend in 2016. According to Gartner, 2016 will be a defining year for cloud as private cloud begins to give way to hybrid cloud, and nearly half of large enterprises will have hybrid cloud deployments by the end of 2017.

Gartner describes cloud computing as a style of computing in which scalable and elastic IT-enabled capabilities are delivered “as a service” using Internet technologies. It heralds an evolution of business in positive and negative ways. It has also become a hot industry term that has been used in many contradictory ways.

“Overall, there are very real trends toward cloud platforms, and also toward massively scalable processing. Virtualisation, service orientation and the Internet have converged to sponsor a phenomenon that enables individuals and businesses to choose how they’ll acquire or deliver IT services, with reduced emphasis on the constraints of traditional software and hardware licensing models,” said Chris Howard, Research Vice President of Gartner. “Services delivered through the cloud will foster an economy based on delivery and consumption of everything from storage to computation to video to finance deduction management.”

Lower-priced products to drive devices growth in 2013

GartnerLower-priced devices are driving the growth of worldwide combined shipments of PCs, tablets and mobile phones in 2013, according to Gartner. The global devices market is expected to hit 2.32 billion units, a 4.5 percent increase from 2012.

Worldwide shipments of traditional PCs (desk-based and notebook) are forecast to total 303 million units in 2013, an 11.2 percent decline from 2012, and the PC market, including ultramobiles, is forecast to drop 8.4 percent. Mobile phone shipments are projected to grow 3.7 percent, with volume of more than 1.8 billion units.

Tablet shipments are expected to grow 42.7 percent this year, with shipments reaching 184 million units. Premium tablets are faced with continued price decline in the 7-inch form factor as a larger number of consumers prefer smaller form factors when it comes to content consumption.

India Green IT and sustainability spending to hit US$29.2b

GartnerIndia’s spending on green IT and sustainability initiatives will reach US$29.2 billion in 2013 a 17.6 percent increase from US$24.8 billion in 2012, according to Gartner.

In the  “Hype Cycle for Green IT and Sustainability in India, 2013,” report, analysts said while businesses and investors in India are slowly waking up to green and sustainability issues, policymakers in the government are clearly pushing for changes that will likely set the tone for green and sustainable, low-carbon economic growth in the country in the coming years.

“Many Indian organisations still lack the strategic focus that comes with a clear understanding of the core issues and key technologies that bring about real change in the vision for sustainability and green IT in an organisation,” said Ganesh Ramamoorthy, Research Director of Gartner. “Therefore, policy initiatives and regulatory measures from the Indian government will be the key drivers for implementation of some of the technologies (such as advanced metering infrastructure, carbon capture and sequestration, intelligent transportation system, and solar energy technology) necessary to usher in low-carbon sustainable growth.”

APAC PC shipment down 11.2% in Q3

GartnerAPAC PC shipment continued to head south with 28.1 million units in Q3, an 11.2 percent decline from Q3 of 2012, according to Gartner. Factors contributing to the drop were currency volatilities, especially in India and Indonesia, where currencies plunged to record lows. Vendors were careful in managing inventory, bearing in mind Windows 8.1 and new models based on Intel’s Bay Trail that will start shipping the following quarter.

Globally, PC shipment totaled 80.3 million units in Q3, an 8.6 percent decline from the same period last year. This marks the sixth consecutive quarter of declining worldwide shipments.

“The third quarter is often referred to as the ‘back-to-school’ quarter for PC sales, and sales this quarter dropped to their lowest volume since 2008,” said Mikako Kitagawa, Principal Analyst of Gartner. “Consumers’ shift from PCs to tablets for daily content consumption continued to decrease the installed base of PCs both in mature as well as in emerging markets. A greater availability of inexpensive Android tablets attracted first-time consumers in emerging markets, and as supplementary devices in mature markets.”

Gartner: Top 10 strategic technology trends for 2014

Gartner3D printing, personal cloud, the Internet of Everything — these buzzwords today are expected to be among the top 10 strategic technology trends next year, according to Gartner.

Gartner defines a strategic technology as one with the potential for significant impact on the enterprise in the next three years. Factors that denote significant impact include a high potential for disruption to IT or the business, the need for a major dollar investment, or the risk of being late to adopt.

A strategic technology may be an existing technology that has matured and/or become suitable for a wider range of uses. It may also be an emerging technology that offers an opportunity for strategic business advantage for early adopters or with potential for significant market disruption in the next five years. These technologies impact the organisation’s long-term plans, programs and initiatives.

Beginning of the Digital Industrial Economy

GartnerWorldwide IT spending is forecast to reach US$3.8 trillion in 2014, a 3.6 percent increase from 2013, but it’s the opportunities of a digital world that have IT leaders excited, according to Gartner.

The beginning of the Digital Industrial Economy will make every budget an IT budget; every company a technology company; every business a digital leader, and every person a technology company.

“The Digital Industrial Economy will be built on the foundations of the Nexus of Forces (which includes a confluence and integration of cloud, social collaboration, mobile and information) and the Internet of Everything by combining the physical world and the virtual,” said Peter Sondergaard, Senior Vice President of Gartner and Global Head of Research.

Global 3D printer shipment to grow 49%

Gartner3D printing is gaining traction with Gartner expecting worldwide shipments of 3D printers (3DPs) priced less than US$100,000 expected to grow 49 percent this year to reach a total of 56,507 units.

Rapid quality and performance innovations across all 3DP technologies will drive enterprise and consumer demand. Gartner said that shipments will increase further in 2014, growing 75 percent to 98,065 units, followed by a near doubling of unit shipments in 2015.

“The 3D printer market has reached its inflection point. While still a nascent market, with hype outpacing the technical realities, the speed of development and rise in buyer interest are pressing hardware, software and service providers to offer easier-to-use tools and materials that produce consistently high-quality results,” said Pete Basiliere, Research Director of Gartner.

Half of large enterprises to have hybrid cloud by 2017

GartnerNearly half of large enterprises will have hybrid cloud deployments by the end of 2017, according to Gartner. In the past three years, private cloud computing has moved from an aspiration to a tentative reality for nearly half of large enterprises. Hybrid cloud computing is at the same place today that private cloud was three years ago. Actual deployments are low but aspirations are high.

When it comes to drivers of private cloud computing, while cost is always an important consideration, a business case for private cloud cannot rely on lower costs as the primary justification.

“Virtualisation reduces capital expenses, and standards and automation reduce operational expenses,” said Thomas Bittman, Vice President and Distinguished Analyst of Gartner. “However, taking the next step of adding usage metrics, self-service offerings and automated provisioning requires investment in technologies without a significant reduction in operational cost. With this in mind, the driving factor for going that next step should primarily be agility.”

Worldwide IT outsourcing market to grow to US$288b in 2013

GartnerThe worldwide IT outsourcing (ITO) market is predicted to reach US$288 billion in 2013, a 2.8 percent increase from 2012, according to Gartner. Compared with Gartner’s previous forecast, nearly all ITO segments are now forecasted to grow more slowly this year.

Gartner’s forecast includes slight upward revisions for both custom application outsourcing and infrastructure utility services (IUS) for 2014 through 2017. Although software as a service (SaaS) impacts the ITO market, it is forecasted as part of the software market, rather than as part of the ITO market.

“We continue to see overall market growth being constrained by near-term market factors, such as evolving ITO delivery models, economic, political and labor conditions, and service provider financial performance,” said Bryan Britz, Research Vice President at Gartner. “Mature Asia/Pacific and Western Europe are the regions where the outlook is most tempered, partly due to currency but also reflective of our view that 2013 is likely to be similar to 2012 in these regions.”

Gartner adjusts worldwide IT spending projection downwards to 2% growth this year

GartnerGartner has adjusted its worldwide IT spending forecast for 2013 downwards to US$3.7 trillion in 2013. Last quarter, the research firm predicted a 4,1 percent increase compared to 2012 but that projection has been sliced by half to 2 percent. This reduction takes into account the impact of recent fluctuations in US dollar exchange rates. 

The Gartner Worldwide IT Spending Forecast is the a leading indicator of major technology trends across the hardware, software, IT services and telecom markets. For more than a decade, global IT and business executives have been using these highly anticipated quarterly reports to recognise market opportunities and challenges, and base their critical business decisions on proven methodologies rather than guesswork.

“Exchange rate movements, and a reduction in our 2013 forecast for devices, account for the bulk of the downward revision of the 2013 growth,” said Richard Gordon, Managing Vice President at Gartner.

Gartner: Worldwide PC, tablet and mobile phone shipments to grow 5.9% in 2013

GartnerCombined shipments of PCs, tablets and mobile phones are projected to reach 2.35 billion units in 2013, a 5.9 percent increase from 2012, according to Gartner. The market is being driven by sales in tablets, smartphones and to a lesser extent, ultramobiles, as PC shipments are on the decline.

Worldwide traditional PC (desk-based and notebook) shipments are forecast to total 305 million units in 2013, a 10.6 percent decline from 2012 , while the PC market including ultramobiles is forecast to decline 7.3 percent in 2013. Tablet shipments are expected to grow 67.9 percent, with shipments reaching 202 million units, while the mobile phone market will grow 4.3 percent, with volume of more than 1.8 billion units.

The sharp decline in PC sales recorded in Q1 was the result in a change in preferences in consumers’ wants and needs, but also an adjustment in the channel to make room for new products hitting the market in the second half of 2013.

Gartner: BI software revenue to reach US$113m in India this year

GartnerBusiness intelligence (BI) software revenue in India is forecasted to reach US$113 million in 2013, a 16 percent increase over  2012 revenue of US$98.1 million, according to Gartner. This forecast includes revenue for BI platforms, analytic applications and corporate performance management (CPM) software.

“Pressures from consumers, environmental policies, government and industry regulations, international standards of quality, and internal operational efficiency are forcing enterprises to improve their operations and processes to become both agile and efficient in a volatile marketplace, “ said Bhavish Sood, Research Director at Gartner. “These internal and external pressures are driving increased adoption of  analytics solutions across the country.”

India BI Software Software Forecast Estimates (US$m)

Subsegment Data

2012

2013

2014

2015

2016

Analytic Applications and Performance Management

Sum of Revenue (M)

14.2

16.8

20.0

23.6

27.8

Growth (%)

14.24

18.94

18.45

18.07

17.87

CPM Suites

Sum of Revenue (M)

18.6

22.0

26.0

30.7

36.1

Growth (%)

11.97

18.32

18.03

17.85

17.62

BI Platforms

Sum of Revenue (M)

65.3

74.1

84.0

95.1

107.4

Growth (%)

13.86

13.43

13.40

13.11

12.93

Total Sum of Revenue (M)

98.1

113.0

130.0

149.3

171.2

Total Growth (%)

13.55

15.15

15.05

14.82

14.67

Gartner (June 2013)

APAC shines in gloomy Q1 for servers

GartnerThe Asia/Pacific posted the strongest growth in server shipment (7.0 percent) and revenue (1.7 percent) year-on-year in Q1.

The US was the only other region to post growth, according to Gartner.

“While these two regions grew in both shipments and revenue, it was not enough to offset the declines of the other geographies – all of which declined in server shipments and revenue for the quarter,” said Jeffrey Hewitt, Research Vice President at Gartner. 

hybris a leader in Gartner’s Magic Quadrant for e-commerce

hybrisFor the second year running, hybris has been included as a Leader in Gartner’s latest Magic Quadrant for E-Commerce. Following substantial growth in 2011, hybris has further consolidated its position as the market’s dominant independent e-commerce and omni-channel vendor.

“Given the size of our next two biggest competitors, we believe our placement in the report confirms that hybris represents the most compelling e-commerce and omni-channel solution available in the market today,” said Ariel Luedi, CEO of hybris.

“Both our larger competitors, and smaller-sized vendors, struggle to compete with us on performance, value and functionality. In the next 12 months, we look forward to increasing our market share and building on the gains we made in 2012,” he added.

Gartner: APAC led mobile phone growth in Q1

GartnerThe Asia-Pacific region grew 6.4 percent year-on-year in Q1 mobile phone sales, the only region in the world to register growth, according to Gartner.

Worldwide mobile phone sales to end users totalled nearly 426 million units this period, only a slight increase of 0.7 percent from the same period last year. Worldwide smartphone sales hit 210 million units in the first quarter of 2013, up 42.9 percent from the first quarter of 2012.

“More than 226 million mobile phones were sold to end users in Asia-Pacific in the first quarter of 2013, which helped the region increase its share of global mobile phones to 53.1 percent year-on-year,” said Anshul Gupta, Principal Research Analyst at Gartner. “In addition, China saw its mobile phone sales increase 7.5 percent in the first quarter of 2013, and its sales represented 25.7 percent of global mobile phone sales, up nearly 2 percentage points year-on-year.

Gartner: India IT infrastructure spending to reach US$2.3b by 2014

GartnerThe Indian IT infrastructure market, comprising of server, storage and networking equipment, will hit US$2.1 billion this year, growing 9.7 percent compared to 2012, according to Gartner.

“Despite global economic challenges, India provides strong growth opportunities across segments including infrastructure. Infrastructure alone is expected to surpass US$2.9 billion in 2017,” said Naveen Mishra, Research Director at Gartner. “The Nexus of Forces – big data, cloud, social and mobility – are finding real-time business driven use cases which is bringing a paradigm shift in the way IT is delivering business impact and hence, changing the role of an Indian CIO.”

The Indian IT infrastructure market is driven by hardware refresh, optimisation and consolidation efforts. New data centre build out, primarily driven by service providers, is providing added impetus to this market.

Gartner: Indian public cloud services market to hit US$443m in 2013

GartnerLooks like the public cloud services market in India is growing fast. According to Gartner, this market is expected to grow 36 percent from US$326 million in 2012 to US$443 million in 2013.

Infrastructure as a service (IaaS), including cloud compute, storage and print services, continues as the fastest-growing segment of the market in India, growing 22.7 percent in 2012 to US$43.1 million, and is expected to grow another 39.6 percent in 2013 to US$60.2 million.

Software as a service (SaaS) continues to be the largest segment of the cloud services market in India, comprising 36 percent of the total market in 2012. Gartner predicts that from 2013 through 2017, US$4.2 billion will be spent on cloud services in India, US$1.6 billion of which will be spent on SaaS.

Gartner: India’s mobile services market to hit US$2.2b in 2013

GartnerIndia’s mobile services market is continuing its growth momentum. According to Gartner, it will increase by 8 percent to hit US$2.2b this year. Mobile connections will grow 11 percent to 770 million in 2013.

“The mobile market in India will continue to face challenges if average revenue per unit (ARPU) does not grow significantly,” said Shalini Verma, Principal Research Analyst at Gartner. “If the prevailing conditions do not change in the Indian telecom market, India will account for 12 percent worldwide mobile connections, but just 2 percent of worldwide mobile services revenue (in constant US$) in 2013.”

Indian telecom operators are faced with two major challenges – growing their profit margin in the face of intense competition and successfully competing with over the top service providers, such as Facebook and WhatsApp.

Gartner: Worldwide semiconductor manufacturing equipment spending down 16% in 2012

GartnerWorldwide semiconductor capital equipment spending declined 16.1 percent to US$37.8 billion in 2012, according to Gartner. Wafer-level manufacturing underperformed in 2012, pulled down by weakness in lithography and deposition. Among the major sectors, those more strongly driven by logic manufacturing, 28/20-nanometer (nm) processing and yield ramps-ups did better.

“Continued oversupply in DRAM and the shift to NAND into oversupply led to a reduced need for capacity,” said Klaus-Dieter Rinnen, Managing Vice President at Gartner. “Memory manufacturing-related purchases declined significantly. Logic-related spending provided only a weak counterforce, impacted by slowing overall semiconductor device demand in the second half of 2012 and bulging inventories. Consequently, manufacturing equipment sales realized a declining quarterly pattern, starting in the second quarter through the end of the year.”

Applied Materials reclaimed the top spot based on its relative strength in deposition and process control. Weakness in lithography and limited sales in extreme ultraviolet (EUV) caused ASML’s decline. Similar to Applied, Tokyo Electron Ltd (TEL) benefited from its relative strength in the nonlithography sectors it serves. Lam Research moved to 4th following its merger with Novellus Systems.

Gartner: Top 10 technology trends for the energy and utilities sector

GartnerGartner has identified the top ten technology trends affecting the global energy and utility markets in 2013, as the industry faces significant challenges from ongoing environmental sensitivity, changing policymaker attitudes and consumer expectations.

“Searching for successful business models that will address these issues and generate anticipated shareholder returns in uncertain regulatory settings is a top priority for this industry,” said report author Kristian Steenstrup, Vice President and Gartner Fellow. “This is in addition to protecting the security of critical generation and delivery infrastructure, as well as maintaining system reliability with aging physical assets. Public and private utilities are looking at how technology can reduce cost, drive efficiency and enhance competitive advantage.”

According to Steenstrup, what was once considered a conservative and slow-moving industry has seen a wide range of innovation from within and outside the traditional IT organization. He believes that understanding business trends is a crucial requirement for energy and utility organisations to create a successful IT strategy in this market.