More companies turn to conversational AI for their customer support with spending expected by Gartner to hit about US$2 billion in 2022. The growth of the technology is predicted to reduce contact centre agent labor […]
Tag: Gartner
Global IT spending to inch up 3% in 2022
Worldwide IT spending is expected to hit US$4.5 trillion in 2022, an increase of three percent from 2021, according Gartner. The pace of growth will be hindered by spending cutbacks on PCs, tablets and printers […]
Global PC market to dip 9.5% in 2022
Inflation. War. Supply chain challenges. All these will contribute to a projected decline of the global PC market by 9.5 percent in 2022. The current global climate is significantly impacting consumer demand the region, according […]
Global IT spending to rise 5.1% in 2022
In a sign of economic recovery despite the ongoing pandemic, global IT spending is expected to hit US$4.5 trillion in 2022, up 5.1 percent from 2021, according to Gartner. There are high expectations that digital […]
Global AI software market to grow 21.3% in 2022
Pandemic notwithstanding, artificial intelligence (AI) adoption continues to power ahead with global AI software market expected to grow 21.3 percent to US$62.5 billion in 2022. According to Gartner’s definition, this market covers applications with AI […]
Samsung knocks Apple off smartphone perch in Q1
Samsung regained its top spot in the global smartphone market in Q1, nudging Apple off the position it held a quarter ago, according to IDC. The Korea tech giant captured a 20.3 percent marketshare while […]
Global semiconductor market soars 10.4% in 2020
Amid the current chip shortage, Gartner has reported that the worldwide semiconductor revenue rose 10.4 percent to US$466.2 billion in 2020. Intel retained its pole position by revenue in 2020, followed by Samsung Electronics, SK […]
Social and collaboration software market to grow 17% in 2021
The worldwide social software and collaboration market is expected to reach US$4.5 billion in 2021, up 17.1 percent from 2020, according Gartner. Two key growth factors are the need to support remote work during COVID-19, […]
Samsung tops smartphone market in 2020 as Apple inches closer
Despite a 14.6 percent year-on-year decline, Samsung maintained its pole position in the global smartphone market in 2020, according to Gartner. Apple sailed past Huawei to take the second spot with 3.3 percent annual growth. […]
Gartner expects IT spending to grow 6.2% in 2021
Worldwide IT spending is expected to reach US$3.9 trillion in 2021, up 6.2 percent from 2020, according to Gartner. Enterprise software is expected to have the strongest rebound of 8.8 percent as remote work environments […]
DataCentre market to rebound by 2024
The pandemic-struck datacentre market is expected to dip 10.3 percent this year but grow over the next four years, according to Gartner. The research firm projects end-user spending on global datacentre infrastructure to rise six […]
PC market buoyed by pandemic in Q2
Photo by August de Richelieu from Pexels
In a surprising, yet not so surprising turn, the global PC market grew in the midst of the COVID-19 pandemic in Q2, when many countries went into various degrees of lockdown.
Strong demand for 5G to drive APAC smartphone sale in 2020
5G is expected to boost smartphone sale, particularly in the Asia-Pacific region, in 2020. Greater China and emerging Asia-Pacific will retain the top two positions globally with respective sales of 432.3 million and 376.8 million smartphones this year, according to Gartner.
Intel regains top spot as semiconductor market dips in 2019
Despite a 0.7 percent drop in revenue, Intel climbed to the top of the global semiconductor market in 2019, according to Gartner.
Huawei grows while smartphone market slumps in Q3
The Honor Pro has helped Huawei grow in Q3.Amid a 0.4 percent contraction in the global smartphone market in Q3 compared to the corresponding quarter last year, Huawei continued to stride ahead with 26 percent growth. It has narrowed the gap with Samsung at the top while pulling away from Apple in third spot.
China and Brazil buck trend as smartphone sales slump in Q2
The signs are not good for smartphone sales as Gartner reports a 1.7 percent decline in Q2. Bucking the trend among the top five markets are China and Brazil. China clocked up 101 million smartphone sales, up 0.5 percent year on year in Q2, to maintain its top position.
Japan to lead APAC in smartphone decline in 2019
It’s not going to be a good year for smartphones. The global market is expected to dip 2.5 percent year on year, with Japan leading with a 6.5 percent drop.
The future of database is in the cloud
Unsurprisingly, a Gartner report is predicting that three quarters of all databases will reside in the cloud by 2022. Only five percent of migration will remain on premises.
Worldwide cloud services to grow exponentially through 2022
Cloud services are really hot with projected growth of 17.5 percent to US$214.3 billion in 2019, according to Gartner. The momentum is expected to continue through to 2022 with the research firm projecting the market size and growth of the cloud services industry at nearly three time the growth of overall IT services.Global wearable market to grow 26% in 2019
Worldwide shipment of wearable devices will touch 225 million in 2019, an increase of 25.8 percent from 2018, according to Gartner.
5G networks vital for autonomous vehicle connectivity
While the world waits in anticipation for its arrival, 5G has been identified as vital for autonomous vehicle connectivity.
Dell EMC widens lead on HPE as worldwide server revenue grew 33.4% in Q1
Dell EMC turned in a stellar performance in Q1 by growing 51.4 percent in server revenue, enabling it to widen the gap with second-place Hewlett Packard Enterprise (HPE) which nevertheless grew an impressive 21.5 percent.
Huawei and Xiaomi lead smartphone growth in Q1
China smartphone makers Huawei and Xiaomi grew strongest as the market recovered in Q1, according to Gartner.
AI business value to hit US$1.2t worldwide in 2018
Artificial intelligence (AI) is on the rise with global business value expected to hit US$1.2 trillion in 2018, an increase of 70 percent from 2017, according to Gartner.
APAC PC shipment down 3.9% from Q1
The downward trend continues for worldwide PC shipment with a 1.4 percent drop in Q1, making it the 14th consecutive quarter of decline, according to Gartner.
More analysis than data scientists
For the past few years, data scientists are highly sought after to analyse data that can help organisations better understand their business, customers and trends. But, it looks like artificial intelligence-based solutions may be taking over that role in the near future.
Global IT spending to rise to US$3.7t in 2018
Global IT spending is expected to grow to US$3.7 trillion in 2018, an increase of 4.5 percent from 2017, according to Gartner.
AI will create more jobs
One of the biggest fears amid the excitement about artificial intelligence (AI) is the loss of jobs. Many are afraid of being made redundant as AI becomes more pervasive.
Changing role of CIO
The role of the CIO is changing, according to a Gartner survey of 3,160 CIO respondents in 98 countries.
The findings revealed that the CIO role is transitioning from delivery executive to business executive, from controlling cost and engineering processes, to driving revenue and exploiting data.
Ninety-five percent of CIOs expect their jobs to change or be remixed due to digitalisation. While world-class IT delivery management is a given, it will take up less and less of the CIO’s time.
Security spending to hit US$86.4billion in 2017
With prominent ransomware attacks that affected many organisations, it is unsurprising that many are investing more in security products and services. According to Gartner, worldwide spending on information security products and services is expected to reach US$86.4 billion in 2017, an increase of 7 percent over 2016. This is expected to grow to US$93 billion in 2018.
Within the infrastructure protection segment, Gartner forecasts fast growth in the security testing market (albeit from a small base) due to continued data breaches and growing demands for application security testing as part of DevOps. Spending on emerging application security testing tools, particularly interactive application security testing, will contribute to the growth of this segment through 2021.
Security services will continue to be the fastest growing segment, especially IT outsourcing, consulting and implementation services. However, hardware support services will see growth slowing, due to the adoption of virtual appliances, public cloud and software as a service editions of security solutions, which reduces the need for attached hardware support overall.
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