Singapore’s Budget Direct Insurance has launched a 24/7 online emergency support for motorists and travellers seeking assistance while on the road in Singapore or travelling in Malaysia or South Thailand.
The link from the company’s website connects motorists and travellers who need help to an emergency assistance expert. This is particular helpful should during accidents, when a vehicle breaks down or experiences flat tyre and need roadside assistance.
With its GPS capability, the page lets responders easily locate callers. Real-time status updates can help alleviate stress experienced by callers while waiting for help to arrive.
“We are really pleased to be offering our customers this free 24/7 emergency assistance app that makes it faster and easier to seek help. It gives our customers an additional channel for contacting our emergency service provider and gives them more peace of mind when seeking help,” said Simon Birch, CEO of Budget Direct Insurance.
The online service provides a smooth and hassle-free customer verification process too, making it faster for customers to seek help. It will also enable callers to make direct contact with Budget Direct’s emergency assistance team multiple times without having to repeat their identification details.