Tag: ForgeRock

Nearly half of consumers to use more online services post-pandemic

If online service usage was not already the norm before COVID-19 struck, it will certainly be post-pandemic as nearly half of respondents (45 percent) to a ForgeRock survey plan to consumer more online services post-pandemic.

Infrastructure is important but customer identity will future proof success

By Ajay Biyani, Asean Managing Director of ForgeRock

The COVID-19 pandemic, perhaps more than any other event in human history, has pushed people towards digital. New research from Facebook and Bain & Company shows that Southeast Asia will be home to 310 million digital consumers by the end of this year, reaching a number previously forecasted for 2025.