SK Telecom, Deutsche Telekom, e&, and Singtel have the Global Telco AI Alliance to create a new customer experience and make a difference in the lives of global citizens using AI technology.
The four members will combine efforts to accelerate AI transformation of the existing telco business, and develop new growth drivers through new AI-powered business models.
Under a multilateral memorandum of understanding (MOU), the telcos will jointly develop the Telco AI Platform by combining their respective technologies and capabilities.
The platform is expected to serve as the core foundation for new AI services, including those designed to improve existing telco services, digital assistants and super apps.
The Global Telco AI Alliance Joint Working Group will be formed to facilitate cooperation and discussions on issues such as co-investment opportunities and the co-development of the Telco AI Platform.
Beginning of a new journey
“The launch of the Global Telco AI Alliance is meaningful in that it marks the beginning of a new journey to innovate our business models while growing together with our global partners. Through collaborative efforts, we will accelerate AI transformation of all industries, provide new value and experience to our customers, and lead the growth of the global AI ecosystem,” said Ryu Young-sang, CEO of SKT.
“In order to make the most of the possibilities of generative AI for our customers and our industry, we want to develop industry-specific applications in the Telco AI Alliance. I am particularly pleased that this alliance also stands for bridging the gap between Europe and Asia and that we are jointly pursuing an open-vendor approach,” said Claudia Nemat, Board Member Technology and Innovation of Deutsche Telekom.
“The alliance signifies a strategic commitment to driving innovation and fostering collaborative efforts. Our shared goal is to redefine industry paradigms, establish new growth drivers through AI-powered business models, and pave the way for a new era of strategic cooperation, guiding our industry towards an exciting and prosperous future,” said Khalifa Al Shamsi, CEO of e& life.
“This alliance will enable us and our ecosystem of partners to significantly expedite the development of new and innovative AI services that can bring tremendous benefits to both businesses and consumers. With our advanced 5G network, we are well-placed to leverage AI to ideate and co-create and are already using it to enhance our own customer service and employee experience, increase productivity and drive learning,” said Yuen Kuan Moon, Group Chief Executive Officer of Singtel.
Entelechy Asia 