By Edward Lim
UAE real estate and community developer Bloom Holding recently launched a smart application that has transformed the experience of tenants and holiday home operators across its communities.
The app streamlines key processes such as applying for moving permits, paying community fees, reporting maintenance issues, and notifying management about move-outs — all from a single digital platform.
“We look at the customer as a human being. By creating communities and looking into what we can provide for our customer, we are catering for people, not just for transactions. Our new app is a reflection of this philosophy — making life easier, safer and more connected for everyone who calls a Bloom community home,” said Carlos Wakim (top left), CEO of Bloom Holding.
Unlike traditional property management models that focus on rapid sales and smaller spaces, Bloom has consistently invested in designing spacious, high-quality homes and vibrant, walkable communities that foster social interaction and long-term value.
Smart app benefits
With the smart app, residents can:
- Apply for moving permits and schedule deliveries with a single tap, streamlining entry approvals in gated communities
- Pay community service fees easily via credit card within the app
- Report maintenance issues instantly by sending photos, ensuring rapid response and resolution
- Receive notifications and updates directly, reducing the risk of missed communications
- Benefit from a transparent, trackable complaint resolution process, with issues escalated automatically if not addressed in a timely manner
The integration of these features reduces paperwork, minimises human error, and enhances transparency for both residents and management.
With AI and data analytics, Bloom will be able to analyse community trends and be proactive in managing resident needs.
Building Integrated Communities
Founded in 2008 as a subsidiary of National Holding, Bloom Holding has grown into a diversified conglomerate with operations in real estate, education, hospitality, facilities management, and landscaping.
Its core business is real estate development, with more than 5,500 units delivered and over 20,000 in the pipeline across Abu Dhabi, Dubai and international markets.
Bloom Holding has a long-standing commitment to integrating smart technologies into its developments. Its IoT-based smart building platform, developed in partnership with Etisalat and other experts, allows for remote monitoring, energy optimisation and seamless maintenance servicest to enhance the living experience for residents.
The smart app builds on this foundation to make Bloom’s communities among the most technologically advanced and user-friendly in the region.
Entelechy Asia 