Genesys and Adobe are partnering to help organisations break down data siloes between marketing, commerce, sales and service departments.
Category: Enterprise
Google helps small businesses in Thailand go digital
Travel restrictions and curfews have been devastating Thailand’s 1.3 million small businesses. With international tourism far from being normalised, many are reeling from the effects of COVID-19 and struggling for survival.
Cisco to buy BabbleLabs
Cisco has announced its intent to acquire BabbleLabs whose noise supression solution leverages artificial intelligence (AI) techniques to distinguish human speech from unwanted noise.
Zendesk announces Explore Enterprise
Zendesk has introduced Explore Enterprise, a real-time analytics solution that lets leaders share insights instantly with teams and departments for faster decision making improving customer experience (CX).
Zoom establishes first SEA data centre in Singapore
Source: Zoom
Zoom Video Communications has set up its first Southeast Asia data centre in Singapore — its 18th in the world.
DigiCert simplifies TLS certificate management with multi-year plan
DigiCert has announced a new multi-year plan for TLS certificate purchases in the DigiCert CertCentral TLS Manager.
Working from home doubles enterprise notebook sale in India in Q2
Photo by Marvin Meyer on Unsplash
India’s country-wide lockdown drove everyone to work from home. While this does not augur well for the economy, the move drove sales of enterprise notebooks up by a record 105.5 percent in Q2, according to IDC.
Cloud Expo Asia, Hong Kong goes online
Cloud Expo Asia, Hong Kong is the latest tech event in the region to move online — another casualty of the coronavirus. The dates remain the same — September 23 and 24 — and its contents will be remain online for three weeks after the event.
Huawei unpacks enhanced live streaming solution for merchants
Photo by Andrea Piacquadio from Pexels
In the midst of the pandemic, e-commerce is thriving and creating opportunities for many. At a webinar for developers last week, Huawei unveiled an enhanced live streaming solution that can help merchants and e-commerce platforms tap this fast growing market, which raked in US$3.46 trillion in 2019.
Intuit acquires TradeGecko
Intuit has acquired Singapore startup TradeGecko, the inventory and order management platform that makes omni-channel commerce easy for small businesses, for an undisclosed sum. The transaction is expected to be completed in September 2020.
NVIDIA advances Arm acquisition talk
The rumours surrounding NVIDIA’s acquisition of Arm continue to swirl. According to Bloomberg citing people familiar with the matter, the talk is in an advanced stage with a deal expected to be reached in the next few weeks.
Infineon introduces smart entrance counter solution
In response to the urgent need for secure social distancing solution in public buildings, Infineon Technologies has developed a solution that counts people while entering and leaving buildings or rooms and ensures social distancing at the same time.
Intel rejigs technology organisation
It has not been a good week for Intel. AMD has surpassed Intel in share value while Intel’s 7nm manufacturing process has grabbed headlines for all the wrong reasons. Not to mention, the delay of its 10nm desktop CPUs for a year.
NVIDIA eyes Arm deal
NVIDIA is reported to have sounded out SoftBank on acquiring a stake in British chipmaker Arm. If this pans out, it could be one of the biggest chip deal in the industry.
Adobe, IBM and Red Hat partner on CX transformation
In an age where personalisation is a big thing, enterprises need to be more mindful of being relevant and relational to customers while ensuring that data security is not compromised. A newly-announced strategic partnership among Adobe, IBM and Red Hat aims to enable companies to deliver more personalised experiences across the customer journey, driving improved engagement, profitability, and loyalty.
Euclideon makes 3D data visualisation software free
Australia-based Euclideon has made free udStream, a 3D data visualisation product that unlocks for businesses the value of volumes of data that previously might have been left untouched.
Genesys Cloud integrates with Microsoft Teams
Genesys Cloud has been fully integrated with Microsoft Teams to give users a more connected, intuitive and productive experience. The move enables call centre agents to collaborate with employees using Teams to resolve customer issues faster and deliver better service.
Fortinet makes OPAQ acquisition
Fortinet has acquired OPAQ Networks, a secure access service edge (SASE) cloud provider for an undisclosed sum.
Fujitsu starts new company in Japan
Fujitsu to integrate domestic operations in one company
Fujitsu has formed a new company, Fujitsu Japan Ltd, which will start operations in Japan on October 1. The new setup aims to further expand business in the Japan services market.
Indonesia telco turns to ForgeRock for identity infrastructure
Indonesia mobile telco XL Axiata has chosen selected ForgeRock Identity Platform for its cloud-based initiative to unify its many customer-facing systems.
Singapore startup JobForesight launches career advice app for students in China
Acronis adds DeviceLock to its stable
Acronis has acquired DeviceLock, which provides endpoint device/port control data loss prevention (DLP) software for enterprises and government institutions around the world.
FaceCruit lets jobseekers share video resumes for free
Photo by Martine Savard from Pexels
The COVID-19 pandemic has left a massive impact on the job market with many losing jobs and seeking employment. Compounding this are safe distancing and other measures that make face-to-face job interviews challenging.
12CM and Line Taiwan pioneer contactless order pickup confirmation
Echoss Smart Stamp: contactless validation
Korea’s 12CM and Line Taiwan have launched Takeout, a contactless way of validating orders that are being picked up in Taiwan.
Google to invest US$10b in India
Google will be investing US$10 billion in the Google for India Digitization Fund for the next five to seven years.
Cloud4C establishes South Korea offfice
Cloud4C has launched in South Korea to provide an array of services including cloud migration to hyperscalers, hybrid cloud, cloud managed services, IT modernisation services, disaster recovery services, and managed security services.
NVIDIA’s latest virtual GPU a boost for remote workers
Working from home will no longer mean limited access to GPU computing power. NVIDIA’s vGPU July 2020 virtual GPU software will let millions of artists, designers and data analysts work remotely without compromising on GPU grunt.
Fugaku supercomputer tops world’s fastest list
The Fugaku supercomputer jointly developed by RIKEN and Fujitsu has been crowed the world’s fastest supercomputer in the Top500 list. This follows its achievement as the world’s most efficient supercomputer on the Green500 list in November 2019.
New NVIDIA AI platform cuts downtime for supercomputing datacentres
The new NVIDIA Mellanox UFM CyberAI platform minimises downtime in InfiniBand datacentres by harnessing AI-powered analytics to detect security threats and operational issues, as well as predict network failures.
HTC Vive introduces Vive XR Suite to help enterprises with the “Next Normal”
HTC Vive has announced its entry into the cloud software business with the VIVE XR Suite offering that comprises five applications — remote collaboration, productivity, events, social, and culture.
