Category: Enterprise

Genesys and Adobe collaborate on delivering contextual CX

Photo by John Schnobrich on Unsplash

Genesys and Adobe are partnering to help organisations break down data siloes between marketing, commerce, sales and service departments.

Working from home doubles enterprise notebook sale in India in Q2

Photo by Marvin Meyer on Unsplash

India’s country-wide lockdown drove everyone to work from home. While this does not augur well for the economy, the move drove sales of enterprise notebooks up by a record 105.5 percent in Q2, according to IDC.

Huawei unpacks enhanced live streaming solution for merchants

Photo by Andrea Piacquadio from Pexels

In the midst of the pandemic, e-commerce is thriving and creating opportunities for many. At a webinar for developers last week, Huawei unveiled an enhanced live streaming solution that can help merchants and e-commerce platforms tap this fast growing market, which raked in US$3.46 trillion in 2019.

Adobe, IBM and Red Hat partner on CX transformation

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In an age where personalisation is a big thing, enterprises need to be more mindful of being relevant and relational to customers while ensuring that data security is not compromised. A newly-announced strategic partnership among Adobe, IBM and Red Hat aims to enable companies to deliver more personalised experiences across the customer journey, driving improved engagement, profitability, and loyalty.

Singapore startup JobForesight launches career advice app for students in China

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How’s this for a global collaboration? A Singapore startup, supported by a university in Britain, develops a career advice app for students in China. That’s what JobForesight has done, thanks to the Oxford University Innovation programme.