Tag: Zendesk

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Zendesk to buy Momentive

Zendesk will acquire Momentive, which owns the SurveyMonkey platform, with the deal targeted to be completed in the first half of 2022. The companies’ respective sizable customer bases and complementary capabilities are expected to provide […]

Zendesk launches Gather and Sunshine Conversations

Zendesk has launched Gather, which lets companies provide trusted and transparent support to customers through online community forums.  They can engage with each other and company experts to offer guidance and insight beyond what a single customer support agent might be able to handle.