Tag: Zendesk

Zendesk extends helping hand to charities and startups

In response to the impact of COVID-19 on charities, Zendesk is offering free software and support to help them manage volunteering, relief efforts and home assistance.

Zendesk launches Gather and Sunshine Conversations

Zendesk has launched Gather, which lets companies provide trusted and transparent support to customers through online community forums.  They can engage with each other and company experts to offer guidance and insight beyond what a single customer support agent might be able to handle.