The role of the CIO is changing, according to a Gartner survey of 3,160 CIO respondents in 98 countries.
The findings revealed that the CIO role is transitioning from delivery executive to business executive, from controlling cost and engineering processes, to driving revenue and exploiting data.
Ninety-five percent of CIOs expect their jobs to change or be remixed due to digitalisation. While world-class IT delivery management is a given, it will take up less and less of the CIO’s time.
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Singapore will be focusing on four technology areas to build the foundation for its digital transformation. These are artificial intelligence (AI) and data science, cybersecurity, immersive media, and Internet of Things and future communications infrastructure.
At the opening of Infocomm Media Business Exchange at Marina Bay Sands Singapore Convention Centre, Minister for Communications and Information Dr Yaacob Ibrahim noted that “they are exciting fields with bright prospects in their own right, and they have great potential to transform other industries and enhance people’s lives”.
Artificial Intelligence and Data Science
The nation has established AI.SG, a national programme with funding of up to S$150 million to boost Singapore’s AI capabilities.
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Singtel is one of four telcos identified as leaders in Asia Pacific (APAC) in 2016-17 by IDC in its report entitled IDC Telecom MarketScape for Next-Generation Service Providers 2016-17.
The report, which evaluates the leading regional and global telecommunications service providers (SPs) in APAC, also listed AT&T, BT and Orange alongside Singtel was “Leaders” of the next-generation telecom service providers in the region along with plenty of challengers in the market.
These service providers demonstrated a strong regional network presence, comprehensive suite of enterprise cloud and managed ICT service offerings, diverse portfolio of services in areas such as Internet of Things (IoT) and collaboration in the region, as well as a large base of mid and large-sized enterprises, multinational corporations (MNCs), and government clients across Asia Pacific.
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Governments in Asia Pacific are notably vested in the Internet of Things (IoT) technologies because it enables a broad new range of citizen services, according to IDC’s 2016 Global IoT Decision Maker Survey.
Based on the survey, 40 percent of Asia-Pacific government organisations are investing on IoT solutions in the next 12 months while 50 percent of them are investing in an IoT solution in next 12 to 24 months.
“Improving productivity, improving time to market for products/services and improving energy efficiency reducing costs are the top benefits of an IoT solution. IoT enables access to new and granular data sources, empowered by swift connectivity and quick data gathering capability giving access to a wider range of information that enhances the quality of government services at a scale, which previously has been thought to be unattainable,” said Shreyashi Pal, Market Analyst, IDC Asia/Pacific Government and Education Insights.
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IoT faces new computing challenges, notably with deployment and scaling, according to ABI Research. Its future will rely in part on using embedded Real-Time Operating Systems (RTOS), which support many IoT application features, such as small size, constrained processing resources, low power consumption, limited maintenance, and real-time computing.
ABI Research forecasts 21 billion IoT devices will ship with embedded RTOS by 2022.
“The tremendous expansion of the IoT revived the embedded RTOS market, with open source platforms springing up rapidly to jostle long-established proprietary players. While industrial demand for RTOS has a decade-long history, the development of new IoT applications in other segments, such as consumer, digital home, connected car, and smart cities, jolted demand for embedded RTOS,” said Michela Menting, Research Director of ABI Research.
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Fuji Xerox (Hong Kong) aims to ride the Internet of Things (IoT) wave with the introduction of Smart Device 2.0, which comprises three key IoT components — cloud application, big data analytics and integrated business workflow.
The new-generation mobile document management smart device consisting of hardware, software and cloud applications is designed particularly for enterprises that handle and manage excessive documents, such as financial and banking, construction and legal industries.
Smart Device 2.0 also works for enterprises and small-to-medium businesses with staff who always work on their mobile devices, because it enables the same working environment regardless of where they are. This smart device is becoming a workplace necessity that streamline workflow; employees are no longer bound by geographical restrictions and can stay connected to their office all the time, helping enterprises save time and costs, and better use their resources.
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Global IT services and business services revenues are expected to cross the US$1 trillion mark for the first time in 2018, according to IDC.
Worldwide services spending totals for 2016 are expected to stay within the US$900 billion range and by 2020 expected to near US$1.1 trillion.
With more than US$100 million worth of spending each this year, the largest services markets will be key horizontal business process outsourcing (BPO) and systems integration services, which will also generate the largest revenue pools over the 2016-2020 forecast period. Business Consulting Services is forecast to outpace both markets in terms of growth.
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