Among the few sparkles of hope in this period is Zoom whose video conferencing solution has become famous almost overnight. With movement and gathering restrictions in place in many parts of the world, Zoom has become a tool that many have turned to to stay connected and keep operations running.
Online meetings on the platform surged from 10 million users last December to 200 million users in March.
However, just as quick as its meteoric rise are a number of security and privacy issues that has brought Zoom down to earth.
Compromsied account details, misrouting of video calls to servers in China and Zoom-bombing are just some of the increasing instances of flaws with the platform.
This has led some schools in the US to ban Zoom altogether. Taiwan’s Department of Cyber Security has also prohibited all government agencies and specific non-government organisations from using the videoconferencing solution.
Zoom’s Chief Exeutive Officer Eric Yuan has acknowledged the lapses and is working on fixing the issues.
The issues are so many that they are not likely to be solved quickly.
The truth of the matter is this. If high security is required, organisations and users should pay for an alternative such as Cisco Webex. If the call is not sensitive, Zoom still works for now.