Genesys Cloud has been fully integrated with Microsoft Teams to give users a more connected, intuitive and productive experience. The move enables call centre agents to collaborate with employees using Teams to resolve customer issues faster and deliver better service.
Fortinet has acquired OPAQ Networks, a secure access service edge (SASE) cloud provider for an undisclosed sum.
Bangalore: Abundance of IT talents
Zoom Video Communications has opened a new technology centre in Bangalore, expanding its presence in India with offices and data centres in Mumbai and Hyderabad.
TPG Telecom has turned to IDEMIA to provide LTE SIM cards to its SIM-only plan subscribers in Singapore.
Temperature screening among the new measures in this COVID-19 period. The process can often slow down people movement and create unnecessary crowding due to bunching.
Telstra minimises network and technology complexities.
Telstra has centralised and automated its network operations with Nokia’s EdenNet Self-Organising Network (SON) software.
Fujitsu to integrate domestic operations in one company
Fujitsu has formed a new company, Fujitsu Japan Ltd, which will start operations in Japan on October 1. The new setup aims to further expand business in the Japan services market.
Photo by Karan Mandre on Unsplash
Just 48 hours after its announcement on investing US$10 billion in India, Google has pumped US$4.5 billion to take a 7.73 percent stake in Jio Platforms.
Indonesia mobile telco XL Axiata has chosen selected ForgeRock Identity Platform for its cloud-based initiative to unify its many customer-facing systems.
Camera capabilities have become a key consideration when choosing a smartphone. Practically every brand of flagship smartphone aims to outdo the other with their camera technologies — whether it’s more lenses or photo enghancement software.
Acronis has acquired DeviceLock, which provides endpoint device/port control data loss prevention (DLP) software for enterprises and government institutions around the world.
Photo by Chris Montgomery on Unsplash
Amazon Web Services (AWS) has announced Amazon Interactive Video Service (Amazon IVS), a fully managed service that lets customers set up live, interactive video streams for a web or mobile application in minutes.
Following its phenomenal popularity, Zoom has created Zoom for Home, a new category to support people working remotely. The first product is the DTEN Me, a 27-inch an all-in-one personal collaboration device that comes with three built-in wide-angle cameras, an eight-microphone array and an ultra-responsive touch display for interactive screen sharing.
Source: “The Next Hyper-Connected Experience for All” white paper
Even with 5G still in the commercialisation stage, planning for the next generation is expected to start in 2021.
Photo by Martine Savard from Pexels
The COVID-19 pandemic has left a massive impact on the job market with many losing jobs and seeking employment. Compounding this are safe distancing and other measures that make face-to-face job interviews challenging.
Photo by Sabel Blanco from Pexels
China Unicom and Singtel have inked an agreement to collaborate on embedded SIM (eSIM) swap. This move will allow enterprise customers of both telcos to perform eSIM changes over-the-air (OTA) without having to manually configure their devices’ SIM cards to change networks in either China or Singapore.
Echoss Smart Stamp: contactless validation
Korea’s 12CM and Line Taiwan have launched Takeout, a contactless way of validating orders that are being picked up in Taiwan.
Google will be investing US$10 billion in the Google for India Digitization Fund for the next five to seven years.
Photo by August de Richelieu from Pexels
In a surprising, yet not so surprising turn, the global PC market grew in the midst of the COVID-19 pandemic in Q2, when many countries went into various degrees of lockdown.
Faced with a fast growing population, the city of Liverpool located 27 kilometers southwest of Sydney needed to ensure that traffic flow in its city centre continues to flow smoothly.
Huntkey has announced the SMC127C surge protector power strip that comes with a USB Type-C (or USB-C) charging port — a sign of the growing popularity of this port in devices. It also sports 12 US-type AC sockets and a USB-A port to offer lots of charging options.
OpenSynergy has embarked on a year-long collaboration with Google and Qualcomm on a reference platform with a virtualised Android Automotive OS instance running on top of OpenSynergy’s COQOS Hypervisor SDK and Qualcomm’s Snapdragon SA8155 automotive System on Chip (SoC).
Cloud4C has launched in South Korea to provide an array of services including cloud migration to hyperscalers, hybrid cloud, cloud managed services, IT modernisation services, disaster recovery services, and managed security services.
Working from home will no longer mean limited access to GPU computing power. NVIDIA’s vGPU July 2020 virtual GPU software will let millions of artists, designers and data analysts work remotely without compromising on GPU grunt.
Huawei has launched its Virtual AI Academy which offers more than 140 free online courses in Singapore.
Qianxi Robot Catering Group (Qianxi Group) has opened what is dubbed as the “World’s First-ever Robot Restaurant Complex” in Shunde, a city in Guangdong province.
Mercedes-Benz CEO Ola Källenius (top) and NVIDIA Founder and CEO Jensen Huang at a live media event.Mercedes-Benz aims to herald a new era of software-defined, intelligent vehicles from 2024. In a collaboration with NVIDIA, the German carmaker will be producing next generation perpetually ungradeable vehicles.
The Fugaku supercomputer jointly developed by RIKEN and Fujitsu has been crowed the world’s fastest supercomputer in the Top500 list. This follows its achievement as the world’s most efficient supercomputer on the Green500 list in November 2019.
The new NVIDIA Mellanox UFM CyberAI platform minimises downtime in InfiniBand datacentres by harnessing AI-powered analytics to detect security threats and operational issues, as well as predict network failures.
BenQ has launched the GS2 wireless portable LED projector designed for home entertainment in Singapore.
For those who are concerned with security while using Zoom, the videoconferecing platform will be beta testing end-to-end encryption for all users in July.
Qualcomm has announced Qualcomm Snapdragon 690 5G mobile platform for mainstream 5G smartphones. And the likes of HMD Global, LG Electronics, Motorola, Sharp, TCL, and Wingtech are expected to roll out Snapdragon 690-powered in the coming days.
Ni: Seizing 5G and IoT opportunitiesZTE has appointed Ni Fei as President of Mobile Devices. Ni will continue to function as President of Nubia Technology, a position he has held since May 2019.
HTC Vive has announced its entry into the cloud software business with the VIVE XR Suite offering that comprises five applications — remote collaboration, productivity, events, social, and culture.
ABC Technology has been named on the list of Technology Pioneers announced by the World Economic Forum (WEF) today. The fintech innovator is among 15 Asian companies to receive this prestigious award.
Mobile network operator SKYtel has launched Mongolia’s first digital eSIM activation service using 10T Tech’s GSMA consumer eSIM cloud solution.
Computex has been an annual event since 1981.First, Computex was supposed to be held in June. Then, it was scaled down and pushed to September because of the global pandemic. Now, the organisers have announced that this year’s event will not take place at all.
Cohesio Group has partnered with Fetch Robotics to bring advanced automation through flexible and scalable solutions to retailers and logistics providers in Australia and New Zealand.
Photo by Macau Photo Agency on UnsplashWith India emerging from a 10-week lockdown due to COVID-19, Infosys has launched Return to Workplace solutions to help enterprises ensure safety and wellness of their employees as they adapt to new ways of working.
Mai Linh has become the first transport company in Vietnam to offer SmartPOS payment service in taxis.
Source: Fooksou LamimoWhile some IT bigwigs are trimming their workforce, Alibaba Group plans to add another 5,000 employees globally till March 31, 2021.
Amazon Web Services and Slack Technologies have agreed to work together on delivering solutions for enhanced enterprise workforce collaboration.
In an industry that’s witnessing rapid innovations across the value chain, Korea credit card issuer Lotte Card is transitioning its entire enterprise system, including mission critical and core financial accounting systems, to a hybrid cloud environment in collaboration with IBM Services.
Photo by Afif Kusuma on UnsplashFacebook and PayPal have pumped undisclosed sums into Indonesia ride-hailing firm Gojek.
Micromobility operator Beam has secured US$26 million in Series A funding to drive its expansion in the Asia-Pacific region.
Photo by Olga Kononenko on UnsplashChina Mobile has launched the country’s first 5G medical edge cloud platform to meet the need for connection, computing, storage, middleware, service, and security in the medical industry.
With an eye on remote workers, Fujitsu has rolled out seven new models of its Lifebook range of notebooks packed with Windows 10 and the latest 10th generation Intel core processor.
Nanyang Technological University (NTU) and Facebook have announced a new programme that offers course on data centre.
Zhou: Mass data will play an increasingly important role in enterprise digital transformation.Huawei has launched the next-generation of its OceanStor Pacific Series mass storage system that delivers efficient, cost-effective, and reliable services for AI, HPC, videos, and other mass data scenarios.
Photo by Karl Solano from PexelsFancy a bit of workout while working from home? It’s now possible for all 2020 Samsung Smart TV owners. The Samsung Health platform is now available on this year’s range of Samsung Smart TV models.
Photo by Robina Weermeijer on UnsplashHuami and the Institute of Advanced Technology at University of Science and Technology of China (USTC-IAT) have established the Brain-computer Interface Joint Laboratory.
Mozzies, beware! With dengue fever prevalent in Singapore, Certis is leveraging artificial intelligence (AI) to tackle the mosquito problem. More specifically, the solution aims to deal with mosquito-borne diseases.
Amid the investment slowdown due to the COVID-19 pandemic, GoBear has managed to secure an additional US$17 million in funding to help it become a full-fledged financial services platform.
Indochina is certainly becoming a happening place for innovations. Just a week after Vietnam’s VinAI announced that it was using the new NVIDIA DGX A100 for natural language processing research, Thailand’s Chulalongkorn University is now turning to the same system to power its Thailand 4.0 innovations.
Netflix is doing what most, if not all, service providers, have not done — cancel subcriptions of inactive accounts. And these are paid accounts so doing so will result in revenue loss for the streaming service provider.
Natural language processing (NLP) requires loads of computing power so research lab VinAI has turned to the new NVIDIA DGX A100 system — making it the first in Vietnam and one of the first in Southeast Asia to deploy the newly-launched GPU-accelerated data centre in a box.
Set up shop on Facebook and Instagram (Photo: Facebook)Having an online shop is so important today. With people huddled at home and movement limited, online shopping has spiked, leaving those without an online presence behind.
Social distancing in manufacturing facilities is the new norm. To overcome this challenge of creating space between humans, manufacturers may get a little help from robots.
Entelechy Asia 