Author: entelechyasia

Entelechy Asia is passionate about technology -- from the home to the enterprise, and telecommunications. We deliver news, views and reviews from Asia from the perspectives of practitioners and followers.

Zendesk announces Explore Enterprise

Photo by Jonathan Borba from Pexels

Zendesk has introduced Explore Enterprise, a real-time analytics solution that lets leaders share insights instantly with teams and departments for faster decision making improving customer experience (CX).

Xiaomi rolls out curved gaming monitor and portable photo printer in Singapore

Xiaomi has rolled out the Mi Curved Gaming Monitor 34″ and Mi Portable Photo Printer in Singapore. Both products are available for purchase online at the official Xiaomi store on Lazada, and offline at Authorised Mi Stores in Singapore and through other official offline retailers.

Baidu extends robotaxi service in Cangzhou

Baidu has extended its Apollo Go Robotaxi service to the downtown of  Cangzhou, Hebei province. The is the first time that the service will be available in the heart of a city in China, marking a new era is the development of autonomous driving technology.

Micosoft backs Epic in Apple fight

Photo by Coco Championship from Pexels

Software giant Microsoft has stepped into the ring and taken the side of Epic Games in its fight against Apple. This makes for a more intense legal tussle between Microsoft and Epic at one corner and Apple (and possibly Google) at the other.

iKala raises US$17m for global expansion

Taiwan-headquartered iKala has raised US$17 million in Series B funding to support in global expansion drive. This latest round of funding is led by Wistron Digital Technology Holding Company, Wistron Corporation’s wholly-owned subsidiary which focuses on digital technology industries and software application related investments.

GTC gets second run in October

NVIDIA will be hosting another GPU Technology Conference this year — from October 5 to 9, 2020. Like the first, which moved from March to May because of the pandemic, this second run will be a digital version and feature a recorded keynote address by NVIDIA CEO and Founder Jensen Huang.

Facebook enables paid online events for small businesses

Source: Facebook

With physical events still not possible due to social distancing in many parts of the world, Facebook is giving individuals and small businesses a lifeline by enabling them to create paid online events on the social media platform.

Taiwan breaks ground on first AI park

Source: BES Engineering 

Taiwan broke ground on its first artificial intelligence (AI) park in New Taipei City on August 13. When completed in 2023, the Tucheng AI Science Park will cover an area of 53,000 square meters and feature four 17-story buildings.

Apple and Google in Epic battle

Source: Epic Games

A battle royale is hotting up with Apple and Google at one corner and Epic Games in the other. And all over a US$2 problem. Of course, that applies to just one transaction for 1,000 V-Bucks. Imagine the quantum when that is multiplied by millions of Fortnite users? The amount is staggering and that’s why the two giants are standing their ground against the mega game company.

Cloud Expo Asia, Hong Kong goes online

Cloud Expo Asia, Hong Kong is the latest tech event in the region to move online — another casualty of the coronavirus. The dates remain the same — September 23 and 24 — and its contents will be remain online for three weeks after the event.

Huawei unpacks enhanced live streaming solution for merchants

Photo by Andrea Piacquadio from Pexels

In the midst of the pandemic, e-commerce is thriving and creating opportunities for many. At a webinar for developers last week, Huawei unveiled an enhanced live streaming solution that can help merchants and e-commerce platforms tap this fast growing market, which raked in US$3.46 trillion in 2019.

Experience 90fps gaming with OnePlus and PUBG Mobile

Attention gamers! OnePlus is teaming up with PUBG Mobile to bring 90fps gaming experience on selected OnePlus devices — OnePlus 8 series, OnePlus 7T series and OnePlus 7 Pro — from August 6 to September 6. The caveat is that this exclusive experience is not available in China, Japan and Korea.

Google adds Safe Folder for Android

Source: Google

Passing your smartphone to someone is tantamount to giving the person access to everything in it. Among the most vulnerable items are personal documents, photos, audio clips, and videos. To safeguard personal content, Google has introduced Safe Folder.

Singapore and Australia ink digital economy agreement

Singapore’s Minister for Trade and Industry Chan Chun Sing and Australia’s Minister for Trade, Tourism and Investment Simon Birmingham signed the agreement via videoconference today. (Photo: MTI/MCI/IMDA) 

Singapore has signed a digital economy agreement with Australia, its second after another with Chile and New Zealand in June.

Intuit acquires TradeGecko

Intuit has acquired Singapore startup TradeGecko, the inventory and order management platform that makes omni-channel commerce easy for small businesses, for an undisclosed sum. The transaction is expected to be completed in September 2020.

Goodix seals deal for Dream Chip Technologies

Shenzhen-based Goodix Technology has completed its acquisition of Germany’s Dream Chip Technologies (DCT). The deal will accelerate its ability to deliver integrated solutions for smart mobile devices and automotive applications for a worldwide customer base.

Infineon introduces smart entrance counter solution

In response to the urgent need for secure social distancing solution in public buildings, Infineon Technologies has developed a solution that counts people while entering and leaving buildings or rooms and ensures social distancing at the same time.

Huawei propels to top of smartphone market in Q2

Huawei has battled past sanctions and the withdrawal of Android support to climb to the top of the global smartphone market in Q2. The China smartphone maker shipped 55.8 million units, edging past Samsung which had 53.7 million devices, according to Canalys

NVIDIA smashes16 AI performance records

The MLPerf consortium has released the results for MLPerf Training v0.7 machine learning training performance benchmark suite. And NVIDIA has come up tops by breaking 16 AI performance records, doubling the number of records it smashed in 2019.

Intel rejigs technology organisation

Swan: talented and experienced technology leaders

It has not been a good week for Intel. AMD has surpassed Intel in share value while Intel’s 7nm manufacturing process has grabbed headlines for all the wrong reasons. Not to mention, the delay of its 10nm desktop CPUs for a year.

Adobe, IBM and Red Hat partner on CX transformation

Photo by Andrea Piacquadio from Pexels

In an age where personalisation is a big thing, enterprises need to be more mindful of being relevant and relational to customers while ensuring that data security is not compromised. A newly-announced strategic partnership among Adobe, IBM and Red Hat aims to enable companies to deliver more personalised experiences across the customer journey, driving improved engagement, profitability, and loyalty.

Genesys Cloud integrates with Microsoft Teams

Genesys Cloud has been fully integrated with Microsoft Teams to give users a more connected, intuitive and productive experience. The move enables call centre agents to collaborate with employees using Teams to resolve customer issues faster and deliver better service.